privacy notice · arts. 13–14 gdpr · cookies · legal notices

Your privacy, without the complications.

This page says — in plain words — what we do with your data when you visit z‑32.it. And above all what we do not do.

document updated 15 July 2026 · English translation provided for convenience — in case of any discrepancy the Italian version prevails

cookieszero

trackingzero

advertisingzero

your dataonly if you write to us

01The data controller

Z‑32 is a trading name of CSF, which is the controller of the data collected through this site.

controller: CSF — registered office: Latina, Italy
vat no.: 03372330591
privacy contact: amministrazione@z‑32.it
phone: 380 193 2116 · 380 238 4325 (Mon–Fri, 9am–7pm)

02What we process, why, and for how long

Browsing this site requires no personal data at all. We process something only in three cases, each one started by you.

If you write or call us

The contact form at the foot of the main page sends nothing to our servers: it prepares a message in your own mail app, and you are the one who sends it. We process what you tell us — name, contact details, message content — only once it reaches our inbox or our phone, for the sole purpose of replying to you and handling any relationship that follows (art. 6.1.b GDPR, pre-contractual measures at your request). We keep the correspondence for as long as it takes to handle the request; if a contract follows, for the periods required by law for contractual and tax records.

If you talk to the Living Agent

The messages you send to the chat are transmitted to our systems, on servers inside the European Union, and processed — including with artificial-intelligence models — for the sole purpose of generating the reply (art. 6.1.b GDPR). We do not use them to profile you, for marketing, or for automated decisions producing legal effects concerning you (art. 22). To generate the replies we may rely on AI service providers, who process the messages as processors and strictly within our instructions.

A good rule: treat the chat like a conversation at an office reception desk. Don't type sensitive or confidential data into it — that is what email is for.

Technical logs

The server of this site keeps no browsing logs of the pages. The only requests that pass through our application systems are those of the chat, for which minimal technical data is recorded — IP address, date and time — for security and abuse prevention (art. 6.1.f GDPR, legitimate interest), kept for a short period and then deleted.

03Where the data lives

The site and the chat systems are hosted on a dedicated server inside the European Union (Hetzner Online GmbH, Germany), acting as processor. Browsing the site involves no transfer of data outside the EU; for the processing of chat replies alone, where AI providers operate outside the EU, the transfer takes place under the safeguards of arts. 44–49 GDPR.

05Your rights

At any time you can exercise the rights set out in arts. 15–22 of the GDPR:

access — to know whether and which of your data we process;
rectification and erasure — to correct them or have them deleted;
restriction and objection — to limit or block the processing;
portability — to receive them in a machine-readable format.

A single email to amministrazione@z‑32.it: we reply within the time limits set by the GDPR. If you believe a processing operation breaks the law, you also have the right to lodge a complaint with the Italian Data Protection Authority.

Providing data is always optional: the whole site can be read without leaving anything behind.

06Legal notices

Z‑32 · Digital Transformation and AI Integration is a trading name of CSF · VAT IT03372330591 · registered office: Latina, Italy · amministrazione@z‑32.it · 380 193 2116.