the initial assessment · 30 minutes, no commitment
About us
Investing in technology without seeing the whole picture only brings costs and confusion. Z-32 is the Italian studio that makes innovation for businesses simple, affordable and practical.
What we do
Software, AI, data and marketing are built together, by the same people: together they make up your digital ecosystem.
AI and automation
AI inside your processes.
Assistants and automations that take repetitive tasks off your hands and save you time.
Data and strategy
The numbers you need to decide.
Advice and data: you know where it pays to invest and how the business is doing, at a glance.
Custom software
Software made to measure.
Business software, web apps, mobile apps and websites built around the way you work.
Brand and marketing
The engine behind your sales.
Brand, website, social media and ads, with automations that bring you new customers.
An example
22:47Creative Flow
A family from Munich is looking for a house by the sea for August and lands on your website, from the right ad.
22:47Cognitive Engine
It checks the free dates, answers their questions and offers two options with prices. While you’re at dinner.
22:48CoreStack
Calendar, guest details and deposit in one place, without retyping anything.
22:48Insight Hub
You know which ad brought the booking in, what it cost and what August will bring in.
08:30the next morning
The summary is waiting for you and you confirm with one tap: the decisions that matter stay yours.
If you’re just starting out
Brand, website, management tools, automations and accounting in one programme, with one point of contact. The digital side and the numbers, together from day one.One programme, one point of contact: the digital side and the numbers, together from day one.
Why Z-32
The digital arm of CSF: we know where technology changes your profit and loss.
Assessment, written proposal, working trial. We move on only with your go-ahead.
Code, data, logins and brand: take them with you whenever you like.
GDPR and the AI Act built into the project, servers in Europe, the final word with a person.
And we put it in writing, before we start.
The AI assistant
Hi, I’m Z-32's AI assistant. Tell me in one line what your business does, and I’ll tell you where software, AI and data can save you time. If you like, I’ll draft the request for the team myself.
You are writing to an AI system: it can make mistakes. Nobody will call you unless you ask. How we handle the chat
Who we work for
Every sector has its own bottlenecks. We start from those, not from the technology.
Time, counted
Invoices, orders, emails… they all have one thing in common: they repeat. The lit-up part of the year is the time that comes back to you.
64 working days a year come back to you.
47hours freed up each month
3.2months of one person’s work
Ordine di grandezza, non preventivo: 60% automatizzato, 11 mesi l’anno, giornate di 8 ore.
How we work
Phases approved one at a time: you always know what’s happening and what it costs. If you don’t need something, we tell you first.
We start with you: how your business works and where you want to take it.
We study processes, tools and numbers to see where it’s worth stepping in, and where it isn’t.
We put in writing what we’ll do, how long it will take and what it will cost. We start only with your go-ahead.
We build a first working piece: you actually use it before committing to the rest.
We hand over the finished project, documented and yours. If you like, we keep growing it together.
Digital check-up
Eight questions about your business, three concrete priorities. Your data stays with you: the page does the maths.
Guides
Written for people who run businesses, not for insiders. With sources.
The items that make up the price of custom business software, the costs that come back every year, when off-the-shelf software makes more sense and how to read a quote.
Who has to comply with the AI Act, the correct dates after the 2026 postponement, the Italian rules, and what to do in practice if your business uses AI tools.
What simple rules can automate and what needs AI, the typical workflow, the checks, privacy and compliant archiving, and how to estimate the time saved.
FAQ
The questions we’re asked most often, with short, straight answers.
Can’t find your question? The Z-32 agent answers right away, even out of hours.
Ask the agentYou know the price before we start: a written quote after the assessment, in approved phases. The initial assessment is free and takes 30 minutes: it shows whether and where it’s worth stepping in. Then you get a written proposal, split into phases, each with its own cost: you approve one phase at a time.
No. In the province of Latina we can also work in person; with the rest of Italy we work remotely, with video calls and shared tools. The method is the same.
Yes, code included. Your data, logins and brand stay yours too: if one day you want to change supplier, you take them with you without asking anyone’s permission.
Hardly ever. It usually makes sense to connect what you already use and add only what’s missing: an automation, a dashboard, an app for people working off-site. Starting from scratch only makes sense when it costs less than patching things up, and we’ll show you that with the numbers.
It can be, if it’s designed to be. We choose suppliers and servers in Europe, give the AI access only to the data it needs, log every action it takes and leave the decisions that matter to a person. It’s explained rule by rule in How we work.
Z-32 is the digital arm of CSF: it grew up next to people who have kept businesses' accounts for decades. The team brings together developers, data specialists and communication specialists. You’ll find our story in About us.
Contact
A free assessment, 30 minutes, no commitment: we work out where to act and in what order. Clear times and costs before we start.
Cognitive Engine · AI and automation
Assistants and automations that read, sort and prepare the work inside your tools. The decisions that matter stay with a person.
Five real requests and the agent’s path for each: an e-invoice read, checked and recorded on its own; a quote request by email, where the agent drafts the reply and a person approves it; an order with a missing item, split into two shipments after confirmation; a site breakdown passed to the engineer on call; a website enquiry that ends up in the calendar. Every step stays in the log, as the AI Act requires.
What we do
We take an open AI model and train it on your documents: it uses your words and can run on your own servers.
For example: Sector-specific modelPrivate AI in-houseRegular updates
The most advanced models, set up properly: individual logins, rules of use, data kept safe and costs under control.
For example: Company AI for the officeSearch archives by meaningAI costs under control
The AI reads documents and emails, prepares them and sorts them. A person checks and approves.
For example: Invoices and orders read automaticallyEmails sorted, replies draftedQuotes and minutes, automatically
Agents that consult software and data, decide the steps and ask for approval where needed.
For example: Customer assistantAgent that follows up quotesA whole process, start to finish
The system
Insight Hub · Data and strategy
Seeing where it pays to invest, putting your data in order, finding the answers in your documents. So you decide on real numbers.
A question in plain words becomes a bar chart with a trend line and the answer highlighted.
What we do
We look at what you have, what you need and in which order it pays to invest. Even when the answer is “you don’t need it”.
For example: First assessmentImpartial choice of suppliersRules for AI at work
Roadmaps, business cases and the technical part of grant applications: costs, timing and return of a project, in writing.
For example: Digital transformation planBusiness caseTechnical part of grants
Market research and papers under your own name on how your sector is changing.
For example: White paperMarket reportRegular sector watch
The business’s data in order, in a dashboard that updates itself, with automatic reports and forecasts.
For example: Business dashboardAsk your numbers in plain languageSales forecasts
We design, secure and maintain the databases your software runs on.
For example: Security hardeningData migrationBackup and recovery
They answer using the business’s manuals, procedures and archives, and cite the source.
For example: Staff assistantArchive searchAssistant for sector regulations
The system
CoreStack · Custom software
Custom websites, apps and business software, connected to the programs you already use. And yours, code included.
A load-bearing stack: layers — web apps, phone apps, websites, automations — that fit onto what you already use and grow sideways.
What we do
Fast company websites and online shops that show up on Google and bring in enquiries or sales.
For example: Company websiteOnline shopOrder portal for resellers
Customer areas, bookings, configurators. They run in the browser, with nothing to install.
For example: Customer areaOnline bookingsFirst version of a digital product
Apps for iPhone and Android, for your customers or for people working in the field.
For example: App for off-site staffApp for customersPrototype to show
Custom business software and links between the programs you use: data is entered only once.
For example: From Excel to proper softwareCustom business softwarePrograms that talk to each other
The system
Creative Flow · Brand and marketing
Brand, content, social media and campaigns, plus the systems that bring in customers and follow them up. Measured in enquiries, not likes.
A living identity: a brand manual sets the palette and the voice, which carry through consistently to every channel.
What we do
Photos, videos, graphics and copy produced with generative AI, always in your brand’s style.
For example: Monthly social contentProduct photosVideos and reels
Animated websites, installations and graphics made with code, so people remember you at trade fairs, at events and in the shop window.
For example: A website people rememberTrade fair installations3D configurator
Social media and advertising with a plan, and every month you know what they return.
For example: Social media managementMeta and Google campaignsGoogle Business Profile and reviews
Systems that find customers, assess them and follow them up: CRM, email and WhatsApp.
For example: CRMAutomated email and WhatsAppEnquiries that don’t get lost
Positioning, name, logo, voice and visual rules: who you are, said well.
For example: Logo and visual identityBrand refreshBrand voice
The system
Business Ready
Brand, website, management, automations and accounting in one programme, with one point of contact: Z-32's digital side and CSF’s numbers.
What we do
Legal form, tax regime and VAT number with CSF’s accountant, before you spend a single euro on the rest.
Name, logo, colours and tone of voice, with a short guide to using them the same way every time.
Your own domain, professional mailboxes and a clear website that brings in enquiries from day one.
E-invoices, payments, customers and deadlines in tools connected to each other and to the accounting firm.
The first automations that save time, and clear rules for using AI.
Money in, costs and margins in a simple dashboard: you know how things are going without waiting for year end.
You can take them all or only the ones you’re missing: we choose them together in the initial assessment.
The system
