Sectors · Hospitality and tourism
Your guests get answers, even at night.
Restaurants, hotels, B&Bs, beach clubs: from the Pontine coast to the historic art cities, the season won’t wait. Bookings from every channel, guests in several languages, rotas and stock that change every week.
Where customers slip away
The most common bottlenecks.
Bookings all over the place
Phone, WhatsApp, booking platforms, social media: requests come in from everywhere and some get lost.
The same questions every time
Opening hours, parking, pets, gluten-free menus, check-in: answering everyone, in several languages, takes time away from service.
Seasonality by gut feeling
Rotas, purchasing and prices are decided from memory, and margins only show up at the end of the season.
What can be done
More service, less time on the phone.
- 01A multilingual assistant
On your website and on WhatsApp it answers questions with your information, in Italian and English, takes booking requests and passes them on to you.
- 02Bookings and rotas in one place
A system that gathers bookings from all your channels and links them to shifts, tables or rooms.
- 03A dashboard for the season
Covers, occupancy, average spend, food and staff costs: week by week, compared with the year before.
- 04Online presence and reviews
Website, Google Business Profile, social media and review requests after each visit: people looking for you find you, and choose you.
Questions
Hospitality and tourism, in practice.
Does the assistant confirm bookings on its own?
You decide: it can simply take the request and pass it on, or confirm it by clear rules (availability, number of guests, times).
Does it work with the booking platforms I use?
Many platforms let you read and write bookings; we check yours in the initial assessment.
Is it worth it for a B&B with only a few rooms?
Yes, if you spend hours answering messages and sorting out bookings: you start with a simple assistant and a clear website.
Contact
Tell us about your business.
A free assessment, 30 minutes, no commitment: we work out where to act and in what order. Clear times and costs before we start.